Telemedicine Services at McVay Foot & Ankle

A video alternative to an in-office appointment

We know it can sometimes be challenging to come in for an appointment—and that’s when life is “normal.” The current COVID-19 pandemic has proven just how big of an impact sudden, unexpected changes can have on our lives.

Yet regardless, it’s important that you find the proper attention for foot and ankle problems when you need it.

Fortunately, we have a way for you to stay on top of managing your care when coming to our office just isn’t that viable of an option:

Telemedicine services.

Whether you are limited by illness or quarantine, lack of transportation, scheduling conflicts, or any other reason, a telemedicine appointment is how you can still receive expert insight and analysis from our foot and ankle specialists.

What is telemedicine?

Telemedicine is when we use videoconferencing to provide clinical services that do not require an in-person visit.

Essentially, this allows our doctors to perform a visual inspection of your foot or ankle, communicate directly with you, and answer your questions – all while you remain safely at home.

Requesting a telemedicine appointment is simple:


  • Contact our office to schedule a date and time. We may also ask you a few questions to determine whether a telemedicine appointment would best suit your needs.
  • We will provide you any necessary links or information you will need for the call, and answer any questions you may have about being properly prepared.
  • When it is time for your appointment, enter the virtual waiting room via the means we will provide. When you are in and your doctor is ready, the appointment will begin!
person on a telemedicine appointment on his phone

Is telemedicine right for you?

Appointment types that work very well for a virtual consult include:

  • Initial inspections. Our doctors can visually inspect your foot or ankle over video. They can then provide a diagnosis (should they have enough information) and/or recommend the next steps you should take.
  • Check-up appointments. We can examine how a wound or injury is healing, or discuss the progress of an ongoing treatment.
  • Questions and advice. Have a question about your health care and need answers from a real medical professional? Telemedicine is an easy and convenient way to get them.

Telemedicine appointments are ideal for anyone who must stay home, or simply has trouble making it out of the house. This includes working parents, anyone without reliable transportation, and anyone who may currently be ill.

However, you do not need to be in any of the above positions to “qualify” for a telemedicine appointment. Anyone who does not have needs that must be addressed by direct, in-person care can request one.

What do you need for your appointment?

Before scheduling your telemedicine appointment, please ensure that you have or will have:

  • A device capable of making and receiving video calls, such as a smartphone, tablet, or laptop computer with included webcam and microphone.
  • A stable, reliable internet connection.
  • A private, quiet, and well-lit location to take the call.

It can also be extremely helpful to have a trusted friend or family member present with you. They can move the camera (which can be very important) and help you take notes, as needed.

Is telemedicine covered by insurance?

While telemedicine services have been increasingly covered by insurance companies, the answer depends on your specific provider and plan. Please contact your provider to ensure you have the most up-to-date information on whether telemedicine is covered, and to what degree.

How can you request your telemedicine appointment?

If you’re ready to request your telemedicine appointment with Dr. McVay or Dr. Liu, please complete the form on this page.

A member of our office will follow up with you during our regular office hours to schedule your appointment, make sure you have everything you need, and answer any questions you may have.

If you’d prefer, you can also reach out to us directly by phone at (719) 266-5000.

We look forward to serving you—wherever you happen to be!

Contact Us

8580 Scarborough Dr., Ste 120
Colorado Springs, CO 80920

Mon - Fri: 8am - 5pm

*Office is closed from 12:00 PM - 1:00 PM for lunch

P: 719-266-5000
F: 719-266-6596

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